How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Richforgotten Pest Control to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens after. It is a general template and is not legal advice.

Topics We Can Look Into

You can write to us about:

• Your experience when you called or contacted Richforgotten Pest Control
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If the Issue Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, work and customer service. If there is a problem with work done in your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback helps us keep our network honest, and providers who repeatedly fall short of what we expect may be removed. Please know that Richforgotten Pest Control cannot settle contract disputes, refund a provider's work or make decisions for a provider.

If your worry is about how a pesticide was applied, you may also contact the agency that regulates pest control in Florida.

Sending Your Complaint

Email contact@richforgotten.garden and include:

• Your name and how we can reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm we got your complaint by email, usually within a few business days. We will look into what happened, which may mean contacting the provider. Then we will reply with what we found and any steps we plan to take.

Still Unhappy?

If our reply does not satisfy you, answer it and ask us to look again. You can also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau.

Contact

Email: contact@richforgotten.garden